Avis Location Information

Avis Dallas/ Fort Worth International Airport Car Rentals

Airport Rent-a-Car Location

Location Contact Information

Avis Rent-A-Car - Location Name:
Avis Dallas/ Fort Worth International Airport Rental Cars
Address:
2424 East 38th Street
Dallas, TX, 75261, U S A
Phone Number:
(1) 888-849-0277
Hours of Operation:
Sun - Sat Open 24 Hours
Location Rating:
3.7 out of 5 based on 8677 user reviews.
Airport Map for Avis Dallas/ Fort Worth International Airport
Map of Avis Location: Dallas/ Fort Worth International Airport
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Additional Location Information

*GENERAL DIRECTIONS*

  • Airline customers take shuttle to car lot.
    COUNTER: Airline Passengers: Collect baggage, follow rental car signs to the designated pick-up area on lower level of terminal. From there, board rental car shuttle bus. Buses depart every five minutes and reach rental car center in approximately 10 minutes.
    CARS: Located at south end of DFW Airport "rental car plaza" on airport property.
    RETURNS: To return to DFW Airport rental car facility:
    TO RETURN FROM 121 NORTH or 635,
    Follow DFW north entrance signs, follow the detour signs at north end of DFW airport
    to exit at 114 and Texan Trail. Turn south on Texan Trail & go 1 block south to Airfield Dr
    to a dead end & turn left on Airfield Dr. Proceed to southbound service rd, then turn right (south) & go through airport, passing terminals until you get to Rental Car Drive. Turn left at the light. Go straight ahead over bridge to Passport & turn left at light. Proceed & turn left into correct rental car return entrance to enter lot.
    TO RETURN FROM 114 WEST AREA:
    Follow DFW airport north entry signs to Texan Trail exit off of 114 near entrance of DFW airport. Exit Texan Trail & turn right. Go 1 block to dead end into Airfield Dr & turn left at light. Proceed to southbound service road & turn right. Continue through APO on southbound service rd passing terminals to Rental Car Drive exit. Turn left at the light & go straight ahead across bridge to Passport Dr. Turn left at light. Proceed & turn left into correct rental car return entrance to enter lot.
    TO RETURN FROM 114 EAST AREA:
    Follow DFW airport entry signs to Freeport Parkway exit. Turn left & go 1 block to Airfield Drive then turn right. Go west, pass over Freeway Bridge & loop to right to follow the southbound service rd. Go south through terminals on southbound service rd until you get to exit at Rental Car Dr. Turn left & go across bridge, going straight to Passport Dr, then turn left. Turn left into correct rental car return entrance to enter lot.
    TO RETURN FROM SOUTH 183 and 360:
    Follow signs to DFW airport south entry at 183 and 360 interchange. Enter south DFW airport entrance. Go approximately 1 mile to Rental Car Dr, exit & turn right. Go to Passport Dr and turn left. Turn left into correct rental car return entrance to enter lot.
    AFTER-HOURS RETURNS: Open 24 hours.
  • WALK-UP RENTERS Follow airport signs for Rental Car Return. Park on the infield parking in front of the common rental car facility. Proceed to the Avis rental suite.

PREFERRED SERVICE

  • Follow signs through the baggage claim area and take the escalator to the lower level.
    Proceed outside and locate the blue signs for the Auto Rental Bus Stop. The common bus
    arrives approximately every 5 minutes and will take you to the car rental facility at the south
    end of the airport.
  • Upon arrival at the rental facility, check your email on your smartphone or the Preferred board for the space number of your preassigned vehicle.
    You have the option to accept the preassigned car or exchange it for a similar car from the Select & Go Exchange Area or upgrade the car to a specialty vehicle from the Select & Go Upgrade Area. Cars in the Select & Go Upgrade Area have the additional daily cost posted on the hangtag.
    Once you have selected your vehicle, drive the vehicle to the exit booth and present your driver's license to the Avis representative who will quickly complete the transaction and get you on your way.

Dallas Rental Car Deals

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Terms and Conditions
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Avis locations near Dallas

Dallas/ Fort Worth International Airport Terms & Conditions

Credit Card Policies

Avis accepts most major credit cards as credit identification at the time of rental.
Accepted credit card list: Avis Charge Card, American Express, AT&T Capital, Diner's Club Int'l, Discover, China UnionPay, GE Capital, JCB, MasterCard, PHH, Sears and Visa.
Some locations may not accept each of the referenced cards.

Age Requirements

Rather than requiring customers to be 25 to rent, Avis at this location now rents to customers between the ages of 21-24 with a valid credit card and driver's license. An underage surcharge may apply and will automatically be applied to the reservation. Additionally, the following restrictions also will apply for renters between the ages of 21-24: Renters of luxury cars, mini-vans, 12-passenger vans, specialty cars, full-size SUVs and premium SUVs will not be permitted.

Government Minimum Age Policy - Military (FEMA, US Postal Dept., Navy and Army) and Civilian Personnel

  • Minimum age - 18 years (no underage surcharge will apply) with government travel or purchase order
  • Minimum age - 21 years (no underage surcharge will apply) with no government travel or purchase order

Debit Card Policies

This location does accept bank debit cards with the MasterCard or Visa logo at the time of rental if you are at least 25 years of age. You will be subject to a credit check to determine and ensure credit worthiness before releasing the car to you.

At the time of pickup, a debit card cannot be used for the required hold if renting from the select series car selections.

Avis will generally request an authorization hold against your account for the estimated charges of the rental but reserves the right in its sole discretion, to request an extra value to be based on certain factors as we deem appropriate. THESE FUNDS WILL NOT BE AVAILABLE FOR YOUR USE. When the rental is over we will process the reversal but the bank may take time to post it back to the account.

If you fail to return the vehicle as agreed, Avis will obtain additional authorizations from your account to cover the rental charges.

Avis is not responsible for any returned checks or over-drafts based on this policy.

Positive identification in addition to your driver's license may be required.

In the United States, Debit, Cash or Check cards can be used at the end for payment of rental charges. For acceptable credit identification and payment methods in countries outside of the United States, please consult the Renter's Guide and search for the specific location.

Note: Prepaid Debit/Gift cards are not acceptable methods of credit identification to pick up a car at any location. One of the above mentioned cards must be presented. Prepaid Debit/Gift cards are accepted at time of return only.

Driver's License Requirements

At time of pick up, driver must present a valid, U.S.-issued driver's license and credit card (or debit card at participating locations) in the driver's name. If the driver's license is not U.S.-issued you must present your drivers license and either a passport or a Canadian enhanced license in the driver's name.

Additional Fees

Extensions or late returns result in additional charges.

DMV Checks

At the time of rental, the renter or authorized driver may be subject to an electronic DMV check from the issuing state of the driver's license, or may be asked to sign a declaration attesting to specific criteria:

  • The renter/authorized driver has a valid license that is not currently suspended, expired, revoked, canceled or surrendered.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for reckless driving.
  • The renter/authorized driver has not, within the last 36 months had 1 or more convictions for driving under the influence (DUI), driving while intoxicated (DWI), or driving while alcohol impaired (DWAI).
  • The renter/authorized driver has not, within the last 36 months failed to report or leave the scene of an accident.
  • The renter/authorized driver has never been in possession of a stolen vehicle or used a vehicle in a crime.
  • The renter/authorized driver has not, within the last 24 months had 3 or more convictions for moving violations (including seat belt violations).
  • The renter/authorized driver has not, within the last 36 months had 3 or more accidents

No Show Fees

  • If a No Show fee applies to a reservation, it is indicated when the booking is made.
  • Standard rental terms and conditions apply.
  • If your plans change and you no longer require the rental, you must cancel the reservation 24 hours before the scheduled pick-up time or you will be charged the fee disclosed at the time of reservation.
  • The fee is charged 24-48 hours after the scheduled pick up . No other charges will be placed on the card.
  • A cancellation number will be provided at time of cancellation if cancellation occurs prior to scheduled pick up. Please retain for your records.
  • If an Avis Wizard number is used at time of reservation the form of payment in the Wizard profile will be used for the credit card guarantee.
  • By making the reservation you consent and authorize the no show fee to be added to your credit card if you don't rent the car and fail to cancel the reservation prior to the scheduled pick-up.
  • Regardless of the form of payment used at the time of reservation for the no show fee, all location credit and debit card hold rules apply.
  • This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up.

Rate Requirements

Renters who have indicated a country of residence outside of the US will be required to present a non US issued drivers license and a non US issued passport OR an international airline ticket at the time of rental to qualify for the rate.

Rental Options

If you have added any of the following rental options to your reservations, terms and conditions may apply.

Where2 GPS Navigation:

  • Taxes not included.
  • Available at participating locations.
  • Minimum age is 25 but may vary by locations, underage surcharges may apply at certain locations.
  • Reliability of directions subject to timing of software implementation as well as that of which has been provided by the maker of the installed maps.
  • I (renter) acknowledge that the rental vehicle may be equipped with Where2 which utilizes global positioning system. I acknowledge that Where2 may be limited by atmospheric or topographical conditions. I further acknowledge that Where2 may be rentered inoperative if Where2 is tampered with or destroyed and or damaged in an accident or if the satellite systems are obstructed and inoperative.
  • Customer is responsible for all costs in the event of lost, stolen or damaged Where2 unit and all of its components.
  • Renter agrees to release and hold Avis harmless for any Where2 failures.

Gas Service Option

  • Fees for the Gas Service Option are not included in the Estimated Total.
  • Fees are assessed and applied at the time of rental.
  • Fees vary by location and are determined by current market valueof gasoline in surrounding area of rental location and the fuel tank size of rental vehicle.
  • Customer will receive no credit or refund for unused fuel left in tank at time of return.

Roadside Safety Net

  • Taxes not included in the Estimated Total and will be applied at the time of rental.
  • Roadside SafetyNet (RSN) service is available at all participating locations in the U.S., Canada, Puerto Rico, & U.S. Virgin Islands and New Zealand.
  • RSN covers the cost for assistance with key replacement, lockouts, tire change service fee, jump starts and emergency fuel delivery (up to 3 gallons).
  • Prohibited use of the vehicle will void this option.

Avis Blast Portable XM Radio

  • Taxes not included in the Estimated Total and will be applied at the time of rental.
  • Available at participating U.S. locations
  • Customer is responsible for all costs in the event of lost, stolen or damaged Avis Blast Unit and all of its components.

Other Options

  • Rental options no selected/offered on the avis.com website can not be modified online but have been calculated in the Estimated Total.
  • Taxes not included in the Estimated Total and will be applied at the time of rental.
  • Modifications to these rental options must be made by contacting customer service or can be made at the rental counter.

Travel Into Other Countries

USA

Vehicles at this location can be driven throughout the continental US with no restrictions. Based on availability; One-way rentals may be allowed to a some US cities.

Canada

Allowed if the following conditions are met:

  • Renters may drive US vehicles into Canada, with no restrictions on Provinces.
  • Rental counter must be notified at the time of rental that you plan to drive the vehicle into Canada so we may issue a Canadian Non-Resident Insurance Card (this card is provided at no cost and will be required to cross the border).
  • Based on availability; One-way rentals may be allowed to a few Canadian cities.

Mexico

Vehicles at this location are not allowed to travel into Mexico. One-way rentals are also not permitted.

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Airport Map of Avis Rental Car Location: Dallas/ Fort Worth International Airport